PLANCKSTARUPDATED 13 AUG 2026

Terms of Use

Planckstar, operated by Aster Solutions LLC Last updated: 23 September 2026

1. Who we are

Planckstar is a spatial workspace for plans and note-taking. You place nodes in three dimensions and keep notes, checklists, links, images, vectors, documents and 3D models inside them. A collection of nodes is called a cluster.

Planckstar is operated by Aster Solutions LLC ("we", "us"), a limited liability company registered in New Mexico, United States.

2. Accepting these terms

By creating an account or using Planckstar you agree to these Terms and to our Privacy Policy and Acceptable Use Policy. If you do not agree, do not use the service.

You must be at least 13 years old. If you are under 18, you may only use Planckstar with the involvement of a parent or guardian. If you are in the EU or UK, the minimum age is 16 unless your country sets it lower.

3. Your account

You are responsible for your account credentials and for everything done through your account. Tell us promptly at support@planckstar.com if you believe someone else has access or that your credentials have been compromised.

Accounts are personal. Do not share credentials or let others use your account.

4. Free accounts, Planckstar Pro and billing

A Planckstar account is free and stays free. A free account creates clusters, uploads files and syncs across every device you sign in on, within an allowance of 5 clusters and 400 MB of storage. No card is required and there is no time limit.

Planckstar Pro is optional. It raises the allowance to 200 clusters and 4 GB of storage and adds the ability to publish clusters publicly. It includes a 7-day free trial.

Price

Where you subscribePrice
planckstar.com$3.99 USD per month
In the iOS app$4.99 USD per month

Cancelling

Cancellation takes effect at the end of the period you have already paid for. Unless you cancel before the trial ends, the first charge occurs on day 8 and monthly thereafter.

When Pro ends, your account becomes a free account. See section 10 for what happens to your content, and section 6 for what happens to anything you have published.

Payments and refunds

Subscriptions bought on planckstar.com are processed by Stripe; we do not receive or store your full card number. Subscriptions bought in the iOS app are processed by Apple, and we receive no payment details at all.

Refunds. Payments are non-refundable except where required by law. If you were charged unexpectedly on planckstar.com, write to support@planckstar.com within 14 days and we will consider a refund in good faith. Refunds for App Store purchases are handled by Apple and we cannot issue them — request one at reportaproblem.apple.com.

If you are a consumer in the EU or UK you may have a statutory right to withdraw within 14 days; nothing here removes that right.

Price changes. We may change the price with at least 30 days' notice by email. The new price applies from your next renewal. If you don't want to continue, cancel before then.

Failed payments. If a charge fails we may retry and may suspend Pro until payment succeeds. Content is not deleted during a short suspension.

5. Your content

You own what you make. Clusters, nodes, notes, checklists and files you upload remain yours. We claim no ownership.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit and display your content solely in order to operate and provide the service. When you publish a cluster, that licence extends to displaying it publicly and to producing thumbnails, previews and cached copies. The licence ends when you delete the content, except for backup copies which expire on our normal backup cycle.

This licence exists so we can run the product. It does not permit us to sell your content or use it for advertising. Private clusters are never used to train machine-learning models. The single exception for published clusters is set out in section 6, under "Published clusters and AI training".

You are responsible for your content, including having the rights to any files, images or models you upload.

6. Publishing clusters

Clusters are private by default. Publishing requires Planckstar Pro.

When you publish one:

If Pro ends, your published clusters are unpublished. When a subscription lapses or is cancelled and the paid period runs out, we remove that account's published clusters from the globe and delete their snapshots and published files, exactly as though you had unpublished them yourself. We will tell you in the app when this happens. Nothing in your own workspace is touched — the clusters remain yours, and subscribing again lets you publish them once more, though you will have to publish each one again.

Published clusters and AI training

From [EFFECTIVE DATE — at least 30 days after existing users are notified], we may use published clusters to train and improve machine-learning models used internally by Aster Solutions LLC, in Planckstar and in its other products and services.

This extends the licence in section 5 to training for published clusters only. It does not extend it to anything else.

Publishing is effectively irreversible in practice. You can unpublish, and we will delete the cluster, its snapshot and its published files from both of our storage providers and remove it from the globe. But we cannot retrieve copies others have already made, cached or archived, and a file address that circulated while the cluster was public may have been saved by anyone who saw it. Do not publish anything you would be harmed by having permanently public.

7. Acceptable use

Your use of Planckstar is governed by the Acceptable Use Policy, which forms part of these Terms.

In short: don't publish content that is illegal, sexual involving minors, harassing, hateful, threatening, deceptive, infringing, or malicious; don't attack or abuse the infrastructure.

8. Reports and enforcement

Signed-in users can report a published cluster. We review reports and may, at our discretion:

For serious or repeated violations we may act immediately and without notice. Otherwise we will make a reasonable effort to tell you what happened and why, and you may respond at support@planckstar.com.

We are not obliged to monitor content, and we do not promise to review every report within any particular time.

Reporting in bad faith (mass-reporting, retaliation, or knowingly false reports) is itself a violation and can lead to account limitations.

9. Copyright complaints

If you believe content on Planckstar infringes your copyright, send a notice to our designated agent with:

  1. Your physical or electronic signature;
  2. Identification of the work you say is infringed;
  3. The address (/c/<slug>) of the material you want removed;
  4. Your contact details;
  5. A statement that you believe in good faith the use is not authorised;
  6. A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act on their behalf.

Designated agent for copyright notices

Copyright Agent, Aster Solutions LLC 8206 Louisiana Blvd NE, Ste A #6371, Albuquerque, NM 87113, United States copyright@planckstar.com +1 972 638 0856

Registered with the United States Copyright Office, registration number DMCA-1078832.

We will remove or disable material in appropriate cases and will terminate repeat infringers.

Counter-notice. If your content was removed and you believe that was a mistake, you may send a counter-notice with the same contact details, identification of the material, and a statement under penalty of perjury that it was removed by mistake or misidentification, together with your consent to the jurisdiction of the federal court for your district.

10. Deletion, suspension and data retention

You may delete individual nodes, clusters, or your whole account at any time.

We may suspend or terminate your account for violation of these Terms, for non-payment, or if required by law.

When an account is deleted or terminated:

If Planckstar Pro ends, your content is not deleted. Your account becomes a free account and keeps everything in it. Two things change:

We do not delete content for non-payment.

11. Service availability

Planckstar is provided "as is" and "as available". We do not promise it will be uninterrupted, error-free, or that data will never be lost.

We may change, suspend or discontinue features at any time. If we discontinue the service entirely, we will give at least 30 days' notice by email so you can export your work.

Keep your own copies of anything you cannot afford to lose. A cloud service is not a backup.

12. Disclaimers

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for content published by other users, or for anything you rely on from a published cluster.

13. Limitation of liability

To the fullest extent permitted by law:

Some jurisdictions do not allow these exclusions, in which case they apply only as far as the law permits. Nothing here limits liability for fraud, or for death or personal injury caused by negligence.

14. Indemnity

You agree to indemnify Aster Solutions LLC against claims, damages and reasonable legal costs arising from your content, your use of the service, or your violation of these Terms.

15. Changes to these Terms

We may update these Terms. What that means for you depends on what changed.

Changes that take effect when published. Corrections, clarifications, changes describing a new or altered feature, adding or changing a service provider, and changes we are required to make by law. These appear on this page with a new "last updated" date and apply from that moment.

Changes that reduce your rights. A price increase, removing something a paid subscription included, shortening how long we keep your content, or new restrictions on what you may do or publish. For these we will give existing users at least 30 days' notice by email or in the app before they take effect. The current Terms continue to apply during that period.

Continuing to use Planckstar after a change has taken effect means you accept it. If you do not, you may stop using the service and cancel any subscription before the change applies.

16. Governing law and disputes

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Bernalillo County, New Mexico, and both parties consent to that jurisdiction.

If you are a consumer in the EU or UK, this does not deprive you of the protection of mandatory consumer laws in your country of residence.

17. General

If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms; we may transfer them to a successor in a merger or sale of the business.

These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between us.

18. Contact

Aster Solutions LLC 8206 Louisiana Blvd NE, Ste A #6371 Albuquerque, NM 87113 United States